How to Unzip a ZIP File to Receive Generated Documents

In some instances, the tool will generate a single .zip file containing multiple files for the user when documents are generated. This happens when the multiple documents (e.g. trial presentation packets, multiple recipient demand letters) needs to be downloaded because website browsers will tend to block multi-file downloads.

Follow these instructions how to unzip a ZIP file on different devices:

Mobile Devices

iPhones

1. Open the Files App:
   • Open the "Files" app on your iPhone. This app is pre-installed on iOS devices.
2. Locate the ZIP File:
   • Navigate to the location where your ZIP file is stored. This could be in iCloud Drive, on your iPhone, or in another storage service linked to the Files app.
3. Unzip the File:
   • Tap on the ZIP file.
   • The file will automatically unzip, creating a new folder with the same name as the ZIP file. The folder will contain all the extracted files.
4. Access the Extracted Files:
   • Open the newly created folder to access the extracted files.

Androids

1. Install Files by Google:
   • Download and install the "Files by Google" app from the Google Play Store.
2. Open the App:
   • Open the "Files by Google" app on your Android device.
3. Locate the ZIP File:
   • Navigate to the folder where your ZIP file is stored.
4. Unzip the File:
   • Tap on the ZIP file.
   • A pop-up will appear asking if you want to extract the files. Tap "Extract".
   • The app will show the contents of the ZIP file. You can choose to extract all files or select specific files to extract.
5. Access the Extracted Files:
   • Once extraction is complete, you can find the extracted files in the same directory as the ZIP file or in a new folder created by the app.

Desktop Devices

Mac

1. Locate the ZIP File:
   • Open Finder and navigate to the folder where your ZIP file is stored.
2. Unzip the File:
   • Double-click the ZIP file.
   • The Archive Utility will automatically extract the contents of the ZIP file into the same folder.
3. Access the Extracted Files:
   • The extracted files will appear in a new folder with the same name as the ZIP file. Open this folder to access the files.

Windows

1. Locate the ZIP File:
   • Open File Explorer and navigate to the folder where your ZIP file is stored.
2. Unzip the File:
   • Right-click the ZIP file.
   • Select "Extract All..." from the context menu.
3. Choose the Destination Folder:
   • In the "Extract Compressed (Zipped) Folders" dialog, choose the destination folder where you want to extract the files.
   • Click "Extract".
4. Access the Extracted Files:
   • The files will be extracted to the chosen folder. Navigate to this folder in File Explorer to access the extracted files.