How to Verify Your Email
Verifying your email is an essential step to ensure the security and functionality of your account. Whether you’re setting up a new account or updating your email address, this guide will walk you through the process of verifying your email.
Why Verifying Your Email is Important
- Security: Verifies your identity and helps protect your account from unauthorized access.
- Communication: Ensures you receive important notifications, updates, and password recovery emails.
- Full Access: Some features and services may only be available to verified accounts.
Steps to Verify Your Email (New Users)
Step 1: Register or Update Your Email Address
When you sign up for a new account, the system will prompt you to verify your email. Ensure you enter the correct email address during this step.
Step 2: Check Your Email Inbox
Open your email client (e.g., Gmail, Outlook, Yahoo).
Look for an email from our service with the subject line "Verify your email | JusticeDirect"
If you don’t see the email in your inbox, check your spam or junk folder.
Step 3: Open the Verification Email and Click Verification Link
Inside the email, there will be a button labeled "Verify your email"
Click on this link or button. This will redirect you to our website or app, confirming your email address.
Step 4: Confirmation Message
After clicking the verification link, you will be redirected to a confirmation page.
You should see a message confirming that your email has been successfully verified.
Steps to Verify Your Email (Existing Users)
Step 1: Open up "Settings" page after logging into your account
Click on the "verify email" option next to your email.
Step 2: Check Your Email Inbox
Open your email client (e.g., Gmail, Outlook, Yahoo).
Look for an email from our service with the subject line "Verify your email | JusticeDirect"
If you don’t see the email in your inbox, check your spam or junk folder.
Step 3: Open the Verification Email and Click Verification Link
Inside the email, there will be a button labeled "Verify your email"
Click on this link or button. This will redirect you to our website or app, confirming your email address.
Step 4: Confirmation Message
After clicking the verification link, you will be redirected to a confirmation page.
You should see a message confirming that your email has been successfully verified.
Troubleshooting Tips
Email Not Received:
- Ensure you entered the correct email address.
- Check your spam or junk folder.
- Add our email address to your contacts or whitelist.
- Request a new verification email from the account settings page.
Verification Link Not Working:
- Ensure that you are logged into your account on the device you are opening the verification link.
- Try opening the link in a different web browser.
- If the link has expired, request a new verification email.
Still Having Issues?
Contact our support team for further assistance. Provide them with your email address and any error messages you’ve encountered.